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Strategic Orientation 2005-2009

Main Objectives, Methods, Action Strategies and Performance Indicators

The Authority has set the following key objectives in order to carry out its mandate.

Objectives Means Action strategy Performance indicator Timetable
To achieve or maintain financial self-sufficiency Keep expenditures within budget Monthly expenditure audits (management) Monthly progress graph of results in operations Ongoing
  Quarterly audits of revenues and expenditures (Audit Committee) Committee members' comments Quarterly
Manage all aspects of operations cost-effectively Promote responsibility and encourage innovative decision making Positive results of innovation Ongoing
Increase revenues by publishing just, reasonable and fair tariffs Plan the tariffs for subsequent years and make a presentation with supporting reasons; hold consultations with users. Achieve or maintain a balanced budget October 2005
Operate the dispatch centre at the lowest possible cost Plan for workforce reduction while maintaining efficiency> Cost reduction on the order of $100,000 Year 2006
Reduce costs arising from ownership and operation of assets Review use of, and need for, our main assets Cost reduction December 2006
To maximize efficiency and safety by being attentive to client needs Maintain the level of communications Hold regular meetings with users to ensure greater transparency in pilotage operations Quaterly report to the Board of Directors Ongoing
Improve winter service LPA/PSLC Committee: Participate in the work of this committee, made up of various community stakeholders Committee report Fall 2005
Maintain a low incident rate Continue providing training for pilots and establish corrective measures Maintain an incident rate of less than 0.1% Ongoing
Modernize capital assets Review the major assets replacement plan every year Efficiency and safety of services maintained Ongoing
Improve efficiency and reliability of equipment Maintain the preventive maintenance program for facilities and equipment Fewer major breakdowns and unforeseen expenditures Ongoing
Maintain employee efficiency Continuous training Quality of work Ongoing
To implement Minister of Transport's recommendations with regard to reviewing some aspects of pilotage Make regulatory changes in line with the recommendations of the analysis of the risks associated with use of a second pilot and the winter navigation period Follow up the regulatory process and provide stakeholders with the information they require Acceptance by the various stakeholders of the proposed regulations  Year 2006
To follow up the recommendations of the Office of the Auditor General in its Special Examination Report dated July 20, 2005 Obtain the necessary government support Ensure that Transport Canada completes the financial strategy and delivers it to government authorities Acceptance of strategy by the various departments Fall 2005
  Review of certain contractual aspects of pilotage service contracts Results of negotiations Year 2006
Continue to improve governance practices Update Audit Committee mandate Acceptance of mandate by Board members Between September 2005 and March 2006
  Review membership and evaluation of Board of Directors and membership of Audit Committee Membership of Board and Audit Committee Ongoing
  Choose an accounting firm to perform internal audit Signature of contract Fall 2005
Improve strategic planning process Set more specific objectives and introduce better performance indicators Acceptance of objectives and indicators by Board members Year 2006
  Revise communications plan Receptiveness of the various stakeholders Year 2006
Maintain a safe pilotage service Assess pilots' performance and service quality Keep files on each pilot up to date Ongoing
Provide economical, efficient service Analyse pool of available pilot candidates Have enough candidates to provide efficient service Year 2006
  Better plan and manage the number of pilots and apprentices Have a sufficient number of pilots to avoid shipping delays Year 2006
  Establish inspection mechanisms for contract pilot boats Reduce the number of incidents Beginning in 2006
  Plan for replacement of pilot boats at Les Escoumins Replacement plan acceptable to stakeholders Year 2006

 

 
  Last Updated: 28/09/2007

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