The Authority has set the following key objectives in order to carry out its
mandate.
|
Objectives |
Means |
Action strategy |
Performance indicator |
Timetable |
| To achieve or maintain financial self-sufficiency |
Keep expenditures within budget |
Monthly expenditure audits (management) |
Monthly progress graph of results in operations |
Ongoing |
| |
Quarterly audits of revenues and expenditures (Audit
Committee) |
Committee members' comments |
Quarterly |
| Manage all aspects of operations cost-effectively |
Promote responsibility and encourage innovative decision
making |
Positive results of innovation |
Ongoing |
| Increase revenues by publishing just, reasonable and fair
tariffs |
Plan the tariffs for subsequent years and make a presentation
with supporting reasons; hold consultations with users. |
Achieve or maintain a balanced budget |
October 2005 |
| Operate the dispatch centre at the lowest possible cost |
Plan for workforce reduction while maintaining efficiency> |
Cost reduction on the order of $100,000 |
Year 2006 |
| Reduce costs arising from ownership and operation of assets |
Review use of, and need for, our main assets |
Cost reduction |
December 2006 |
| To maximize efficiency and safety by being
attentive to client needs |
Maintain the level of communications |
Hold regular meetings with users to ensure greater
transparency in pilotage operations
|
Quaterly report to the Board of Directors |
Ongoing |
| Improve winter service |
LPA/PSLC Committee: Participate in the work of
this committee, made up of various community stakeholders |
Committee report |
Fall 2005 |
| Maintain a low incident rate |
Continue providing training for pilots and
establish corrective measures |
Maintain an incident rate of less than 0.1% |
Ongoing |
| Modernize capital assets |
Review the major assets replacement plan every
year |
Efficiency and safety of services maintained
|
Ongoing |
| Improve efficiency and reliability of equipment |
Maintain the preventive maintenance program for
facilities and equipment |
Fewer major breakdowns and unforeseen
expenditures |
Ongoing |
| Maintain employee efficiency |
Continuous training |
Quality of work |
Ongoing |
| To implement Minister of Transport's
recommendations with regard to reviewing some aspects of pilotage |
Make regulatory changes in line with the
recommendations of the analysis of the risks associated with use of a second
pilot and the winter navigation period |
Follow up the regulatory process and provide
stakeholders with the information they require |
Acceptance by the various stakeholders of the
proposed regulations |
Year 2006 |
| To follow up the recommendations of
the Office of the Auditor General in its Special Examination Report dated July
20, 2005 |
Obtain the necessary government support
|
Ensure that Transport Canada completes the
financial strategy and delivers it to government authorities |
Acceptance of strategy by the various departments |
Fall 2005 |
| |
Review of certain contractual aspects of pilotage
service contracts |
Results of negotiations |
Year 2006 |
| Continue to improve governance practices |
Update Audit Committee mandate |
Acceptance of mandate by Board members
|
Between September 2005 and March 2006 |
| |
Review membership and evaluation of Board of Directors and membership of Audit
Committee |
Membership of Board and Audit Committee |
Ongoing |
| |
Choose an accounting firm to perform internal audit
|
Signature of contract |
Fall 2005 |
| Improve strategic planning process |
Set more specific objectives and introduce better
performance indicators |
Acceptance of objectives and indicators by Board
members |
Year 2006 |
| |
Revise communications plan
|
Receptiveness of the various stakeholders
|
Year 2006 |
| Maintain a safe pilotage service
|
Assess pilots' performance and service quality
|
Keep files on each pilot up to date
|
Ongoing
|
| Provide economical, efficient service |
Analyse pool of available pilot candidates
|
Have enough candidates to provide efficient
service
|
Year 2006 |
| |
Better plan and manage the number of pilots and
apprentices |
Have a sufficient number of pilots to avoid
shipping delays |
Year 2006 |
| |
Establish inspection mechanisms for contract
pilot boats |
Reduce the number of incidents
|
Beginning in 2006
|
| |
Plan for replacement of pilot boats at
Les
Escoumins |
Replacement plan acceptable to stakeholders |
Year 2006
|